Terms of Use and Subscription

Version 1.0 · In force since November 6, 2026

The essentials

Reels Virales en Automático is a subscription service that finds the videos that work in your niche, creates new reels with your own Claude Code and publishes them on its own every day on your Instagram accounts. You pay for our service, not for Claude: you need your own paid Claude account.
Each plan says how many Instagram accounts you can connect and how many reels are published per day on each one. You see it on the plans page and before paying (§5).
You pay the first month when you take out the plan and then every month, until you cancel.
Cancel whenever you want from your account, in two clicks and without writing to anyone. The plan runs until the end of the paid month and nothing else is charged.
The pilot (the desktop app that creates the reels) needs your computer switched on and an internet connection, and can be used on as many computers as your plan says.
We do not promise views, followers or sales: what happens with each reel depends on your content, your audience and Instagram.
If you are a consumer, you have 14 days to withdraw, on top of our refund policy.

1. Who we are and what makes up the contract

Reels Virales en Automático belongs to the Reels Virales family and is sold by Adverter Group SLU (“we”), with tax ID L-719034-U and registered office at Fiter i Rosell 30, AD700 Escaldes-Engordany (Principality of Andorra). You can write to us at hola@reelsvirales.com.

These terms, the License, the Privacy Policy and the Refund and Cancellation Policy make up the contract between you and us. What concerns your account applies from when you create it, on your first sign-in with your code, where we tell you that by continuing you accept them; what concerns plans and payments, from when you take out a plan. If anything in those documents contradicts these terms, these terms prevail, unless the other text is more favourable to you.

If you contract as a consumer, you also have the rights that the law of your country gives you, and nothing in these terms limits them. If you contract for your business or profession, some rules change, and we say so in each case.

How the contract is made

You sign in with your email and the code we send you. That creates your account.
You choose a plan on the home page or the “Plans” page and see its price, how many Instagram accounts it includes and how many reels a day it publishes on each one. Before paying, on the payment page you see what you're getting and what you pay today (with a discount code, already reduced) and, right below the pay button (and below Apple Pay, Google Pay and the other quick payment buttons), this text: “By paying, you ask to start now and accept the Terms and the Refund policy (if you withdraw within 14 days, what you've used is deducted)”. By pressing the pay button (or one of those quick payment buttons) with that text in view, you ask for the service to start straight away, within the 14 days you have to withdraw (if you withdraw, we deduct from what you paid the part of the month already provided, as the Refund and Cancellation Policy explains); and you accept these terms and that policy.
You pay by card or with the other methods the payment page shows you depending on your country and device (Apple Pay, Google Pay, Link, PayPal, Klarna, Amazon Pay…), on our payment page, with Stripe's payment form (your card details go straight to Stripe; we never see them). The button says what you pay (“Pay €29 and start”). Before pressing it you can review and correct your details and your card, or go back at no cost.
We email you the confirmation of the contract, with the full text of these terms, the license and the refund and cancellation policy (with the withdrawal form).
We keep the contract and the version of the terms you accepted; the confirmation email is your copy.
You can contract in Spanish or in English (§21).

2. What Reels Virales en Automático is and what you need

Reels Virales en Automático has two parts: the pilot, an app you install on your computer, and our server, where your account lives. The pilot looks for the videos that are working in your niche (public content) and, with your own Claude Code, creates new reels on your computer based on what works. Then it uploads them to our server, which publishes them on your Instagram accounts every day, up to what your plan allows.

To use it you need:

Your own paid Claude account with Claude Code (a paid Claude plan or an Anthropic API key), in your name. It is not included in any Reels Virales en Automático plan and you pay Anthropic for it. What your Claude can do each day depends on the limits set by Anthropic, which may change.
One or more professional Instagram accounts (creator or business), yours or ones you are allowed to manage (§6).
A computer on which you can install programs, with a system for which there is a version of the pilot on the Download page, switched on and with the pilot open while it creates the reels.
An internet connection every time you use it.
A Reels Virales en Automático account with a plan in progress.

Check before paying that you meet these requirements: if you do not meet them, Reels Virales en Automático will not work, and that is not a defect of the product.

3. Your account

You must be 18 or older.
You sign in with your email and a 6-digit code that we send you; there is no password. The code expires after 10 minutes and works only once. Protect access to your email: whoever controls it can get into your account.
Some emails (such as the notice of a failed charge) have buttons that sign you in without a code, only once and for a short time: do not forward them. To connect a new computer to your account, you have to sign in with a code.
The account is personal (or your business's): do not share it or resell it. With it you can manage Instagram accounts of your business or your clients, as long as you have their permission.
Use an email you check often: that is where your codes and billing notices arrive.
Your Reels Virales en Automático account is not your Claude account or your Instagram account. We will never ask for your Claude login details or your Instagram password.

4. The pilot and your computers

You can have the pilot connected to your account on as many computers at the same time as your plan allows (you can see it on the plans page). Each computer connects to your account with the code the pilot shows you, which you approve in your account (or by signing in with your email from the pilot). To use another one, remove one under Your computers; if you connect an extra one, we will ask you which one to remove.
Reels Virales en Automático has no offline mode. The pilot checks your account every time it works. Without a connection, or if our server does not respond, the pilot cannot upload reels and we cannot publish them. What is already on your computer (the reels it has created) is still yours and is not deleted.
If your version of the pilot is older than the minimum we support, it will only let you update it.

5. Plans, connected accounts and publications

Each plan includes a number of Instagram accounts you can connect, a number of reels published per day on each account, a number of computers and a monthly price. You see them on the plans page and before paying.
Publications per day are a maximum. We publish the reels your pilot has prepared and uploaded, up to that maximum on each account. If on a given day your pilot has not prepared enough (for example, because your computer was off or your Claude had no usage available), fewer are published. What is not published one day does not carry over to the next.
Instagram decides whether it accepts each publication. If it rejects or delays a reel because of its rules, its limits or a failure on its side, that does not depend on us.
Changing plan changes your accounts and your publications per day from when the change applies (§9).
Courtesy plans. We may give you a plan free of charge for the days we tell you. When it ends, your account is left without a plan, unless you take one out.

6. Your Instagram accounts

You connect each account with Instagram's official login (by Meta): that way you give us permission to publish on it on your behalf. We do not see your Instagram password.
Only professional accounts (creator or business) work, which are the ones Instagram lets publish this way. An account is switched to professional in Instagram's settings.
You may only connect accounts that are yours or that you are allowed to manage.
You can withdraw the permission whenever you want, by disconnecting the account in your Reels Virales en Automático account or from Instagram's settings. From that moment we publish nothing else on it.
What is published on Instagram stays on Instagram and is governed by its terms and its privacy policy. To delete a reel already published, you delete it from Instagram.
Reels Virales en Automático is not affiliated with Meta or Instagram, and it is not sponsored or endorsed by Meta. Instagram is a trademark of Meta Platforms, Inc.

7. When the plan starts

The plan starts when you take it out: you pay the first month that day and then every month, until you cancel. To see whether it suits you, you have the 14-day withdrawal period (§11).

8. Prices, payments and invoices

Prices are in euros and are shown before you pay. You are charged the amount you see on the payment page before paying.
Payments are processed by Stripe, our payment provider. Your card details are kept by Stripe; we never see them.
On your bank statement, the charge appears with the name the payment page tells you.
Your invoices or receipts are in your account, under “Manage subscription” (Stripe's portal). If you buy for your business, add its details there so that your invoices are issued in its name.

9. Renewal, plan changes and cancellation

Renewal. Your plan renews automatically every month, on the same day of the month it started, and is charged in advance, until you cancel it.
Upgrading. The change is immediate: you are charged the proportional part up to the end of the current month straight away, and from then on you have the accounts and publications per day of the new plan.
Downgrading. It applies at the end of the current month; until then your plan stays as it is.
Cancelling. Whenever you want, in two clicks and without writing to anyone: in your account, “Cancel my plan” and confirm it on the secure payments page. You can also write to us and we will do it for you. Cancellation takes effect at the end of the month already paid: until then your reels are still published and nothing else is charged. If you have a pending payment, cancellation is immediate and we do not try to charge you again. We confirm the cancellation by email.
Cancelling does not delete your account. You can ask us to delete it whenever you want (see the Privacy Policy).

10. Failed payments

If a charge fails, we email you and Stripe retries it several times over about 2 weeks.
In the meantime no new reels are published and the pilot does not work. As soon as you update your card and the charge goes through, everything works again.
If you do not want to continue, “Cancel my plan” cancels it on the spot and we do not try to charge you again.
If the last attempt fails, the subscription is cancelled and your account is left without a plan.

11. Withdrawal (14 days)

If you are a consumer, you have 14 calendar days to withdraw from the contract without giving any reason. The period starts on the day you contract: the day you take out the plan.
How to withdraw. With the “Withdraw from contract here” button in your account, or with a clear statement by any means, for example an email to hola@reelsvirales.com. You can use the withdrawal form, but you do not have to. It is enough to tell us before the period ends. We send you an acknowledgement with the date and time.
What we refund. What you have paid, within 14 days at the latest from when you tell us, by the same payment method and at no cost to you.
If you have already started using the service. When you sign up, you ask us to start the service straight away, within the withdrawal period (by pressing the pay button with the text that says so right below it). If you then withdraw, we deduct from what you paid the part of the service already provided: the proportion of the paid month already gone by (the service is provided day by day). If you paid without making that request, we deduct nothing: we refund everything you paid.
If you contract for your business or profession, you have no right of withdrawal, but our refund policy applies.

12. Refunds

On top of withdrawal, we apply the Refund and Cancellation Policy: charges made by mistake, failures on our side and changes by Anthropic or Instagram that stop you from using the service (section 4). If you do not recognise a charge, write to us before complaining to your bank: we sort it out faster.

13. Discount codes

A discount code lowers the price of a plan for as long as the code says, and it only works for the plans we created it for.
Codes are entered on our website before paying (on the plans page or on our payment page); not on Stripe's page or afterwards. They cannot be combined, cannot be exchanged for money, and may expire or have a maximum number of uses.
If a code is used fraudulently or against its conditions, we may cancel it and charge the normal price from the next charge, telling you beforehand.

14. Acceptable use

You may not:

Share or resell the account or the access, or use the pilot on more computers than allowed.
Bypass or tamper with the account check, your plan's limits (accounts, publications or computers) or mandatory updates.
Send requests to our server that do not come from the official pilot or our website, or overload it (load tests, bots or data scraping).
Copy, redistribute or publish the pilot, its instructions for Claude or its resources, except as the License allows.
Use Reels Virales en Automático in a way that breaches Anthropic's terms or Instagram's (for example, to send spam or so that several people work with the same Claude access).
Publish content that is illegal, misleading or infringes other people's rights: copies of other people's videos, or music, images or voices you do not have the rights or permission for, or other people's image without their consent.
Use the service to attack, probe or get around the security of our systems or third parties' systems.

You can manage your clients' Instagram accounts with your account, with their permission. What you cannot do is let another person use your account.

15. Suspension and termination

On your side: cancel whenever you want (§9) or ask us to delete your account. When it is deleted, your plan is cancelled on the spot, your Instagram accounts are disconnected and you lose what is left of the paid month; before you confirm, we tell you.
Suspension. We may pause your account if a payment fails (§10), if you open a dispute or a chargeback with your bank (while it is being resolved), if we detect fraud or use contrary to §14, or if there is a security risk. Your account tells you it is paused: write to us at hola@reelsvirales.com and we will tell you why, you can explain what happened and a person will review your case. If it is resolved, we reactivate the account. While it is paused nothing is published and the pilot does not work, but you can sign in to your account, see its status, cancel your plan and write to us. If you open a dispute, in addition, we stop charging you: your plan's cancellation is scheduled for the end of the month (or is immediate, if you had a pending payment). If the dispute is resolved in our favour or you withdraw it, you can have your plan again.
Closure on our side. Only for a serious or repeated breach, with prior notice except in case of fraud. If we close the account through no fault of yours, we refund the unused part of the month.
When the contract ends, we stop publishing and the reels still waiting to be published are deleted from our server. You can disconnect your Instagram accounts whenever you want (§6). The reels already on your computer are yours (§18).

16. Claude and Anthropic

Reels Virales en Automático is not affiliated with Anthropic, and it is not sponsored or endorsed by Anthropic. Claude and Claude Code are trademarks of Anthropic PBC.
The pilot works with Claude Code, which you use with your own Claude account or your own API key. Your use of Claude is governed by your contract with Anthropic and you pay Anthropic for it. We do not sell, pay for or resell Claude usage.
What your Claude Code says to Anthropic does not go through our server, and neither do your Claude login details: we neither read nor store them. What Claude reads and writes while it creates your reels is handled according to the terms and privacy settings of your Claude account.
If Anthropic changes its terms, its limits or its product in a way that stops you from using Reels Virales en Automático with a Claude access and there is no reasonable alternative, you can cancel and we will refund the unused part of the month.
We do not control Claude's availability, limits or quality.

17. Availability, updates and changes to the service

We do what is reasonable to keep the server running at all times, but there may be stops for maintenance (we announce them when we can) or failures. While a stop lasts, the pilot cannot upload reels and we cannot publish them. If a failure on our side leaves you without service for more than 24 hours in a row, write to us and we will compensate you with plan days.
We do not control Instagram either: if it changes its terms or stops allowing publication the way we do it, we will tell you and, if there is no reasonable alternative, you will be able to cancel and we will refund the unused part of the month.
We publish updates of the pilot. Some are mandatory (security, compatibility or server changes): if your version is older than the minimum, the pilot will only let you update it. If you do not install an update we have offered you, we are not liable for the failures it would have fixed.
We may improve or change features. If a change harms you significantly, we will tell you in advance and you will be able to end the contract at no cost and get back the unused part.

18. Your reels and what is published

The reels the pilot creates on your computer are yours. You can use them however you want, also after cancelling. The License explains this in detail.
You are responsible for what is published on your accounts: for reviewing and setting up what your pilot creates, for following Instagram's rules and for having the rights and permissions for what is published (the music, the images, the voices and the people who appear).
We do not promise results. We do not guarantee views, followers, sales or that a reel goes viral: it depends on your content, your audience and Instagram. Instagram may limit or close accounts under its rules, and that does not depend on us.
The reels the pilot uploads are kept on our server only until they are published or cancelled; then they are deleted (see the Privacy Policy).
Back up whatever you want to keep: we cannot recover what is on your computer.

19. Legal guarantee and liability

If you are a consumer, you have the legal guarantee of conformity for digital content and services for as long as your contract lasts. If something does not work as we say, write to us: we fix it and, if we cannot, you can ask for a price reduction or end the contract with the corresponding refund.
We are not liable for what Claude, Instagram or any other third-party service does or fails to do, for failures of your computer, your connection or third-party programs, or for what is published on your accounts.
If you contract for your business, our total liability is limited to what you paid us in the 12 months before the event that causes it, and we are not liable for loss of profit or indirect damage.
Nothing above limits our liability where the law does not allow it: for wilful misconduct or gross negligence, for personal injury, or the rights the law gives you as a consumer.

20. Changes to these terms and to prices

We may change these terms for legal, security or service reasons. We will email you at least 30 days before they apply, unless the law requires it sooner. If you do not agree, you can cancel at no cost before they apply.
Prices: if the price of your plan changes, we tell you at least 30 days in advance and the new price applies from the first month that starts after that time. You can cancel before. What you have already paid does not change.
The current version is always on this page, with its date. We keep a record of which version you accepted.

21. Communications and customer service

We send the sign-in codes and service notices (charges and changes) to your account email. They are part of the service. We will only send you advertising if you give us separate permission, and you can withdraw it whenever you want.
Support: hola@reelsvirales.com. We reply as soon as possible and, for complaints, within the time the law sets.
You can write to us in Spanish or English. These terms exist in both languages; if there are differences, the version in the language in which you contracted prevails.

22. Governing law and complaints

This contract is governed by the law of Principality of Andorra and disputes are settled by the courts of Principality of Andorra, without prejudice to the rights the law of your country gives you as a consumer: if you are a consumer, you still have the protection of the mandatory rules of the country where you live and you can bring claims before the courts of your place of residence.
If you have a complaint, write to us first at hola@reelsvirales.com: almost everything gets solved that way. You can also go to the consumer authorities of your country. We have not joined any alternative dispute resolution body.